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ABOUT US SNOWS ISLE OF WIGHT

About this dealership, what we look like and what we do

Meet the team

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Tom Cheverton

General Manager
  • Years at the dealership 8
  • Department Sales and Aftersales

John Greenwood

Aftersales Manager
  • Years at the dealership 17
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

100% of work completed.Car handed over in valeted condition.

Service

It was done on time and speedily.

Service

Nothing negative to say.

Service

Great service but would have preferred not to have had the issues with the car, however hopefully all sorted now.

Service

I thought Tom and Danni were fantastic , the experience was a joy With all the work going on during the summer you have got right Tom is a diamond really helpfull and a credit to SnowsDanni I think that’s her name was warm an friendly a

Service

They called me to arrange when my service was due, car was serviced and cleaned to a good standard.

Service

Extremely polite and helpful staff

Service

very happy with the service on the car returned to me cleaned hoovered out and read to go.

Service

As above plus a very comfortable waiting areaMy new address is 7 Keats Vale, Whitecroft, Newport, Isle of Wight, PO30 3FH.

Service

Had a very good experience

Service

Friendly staff and car was washed and ready for my collection

Service

I waited while the MOT was done. Comfy chairs, coffee and magazines...and WiFi.

Service

Apart from the high costs the service was good

Service

No complaints/issues at all.

Service

I had had an MOT and didn't feel the vehicle needed checking again before removing the check alert.

Service

From the time of sending an enquiry via website i had a call back to arange date and time. Communication very good.

Service

all O.K.

Service

Car was presented on time and clean

Service

Work carried out quick and efficient.

Service

Treated like a customer should have been. They sent me an invoice and did not telephone me to progress payment when the car was done. The collection, service, delivery and final settling of the invoice was very professional

Service

Job done completely professionally

Service

Work took over 2 hours instead of estimated 1 hour.

Service

Great communication throughout

Service

Get service

Service

Service was good, but the car had a service in August, then came back in September for an MOT and 2 weeks later the service light is on again to come back in 1000 miles. Probably just one of those things, but it's a bit frustrating.

Service

Simply could not have been improved upon.

Service

My recent visit was the result of a breakdown, as usual staff very helpful and kept me updated of progress and situation with repair.

Service

Every thing was done that I asked for, then a telephone call was made to myself to say it was ready to collect, I was busy at the time so I paid over the phone, collected the keys when I was passing and collected the car later

Service

Car booked in offered a lift into the town and picked up 2 hours later, perfect.

Service

Excellent service and support from Dan

Service

Staff are friendly and professional no problems with work done on car

Service

Helpful and professional staff and a very good experience from start to finish.

Service

John Dan and the guys in the Worksop ( can’t renember their names ) I always fab! Vicki too

Service

Very good customer service. Had to wait ages for a appointment though as they were so busy!

Service

Nice showroom. Pleasant mannered staff. Open to communication on all fronts. Super efficient. Acted upon my requests without hassle.

Sales

personal service thank you

Sales

excellent service