Snows Isle of Wight Star Rating
Sales
4 comments from 11 reviews
Service
21 comments from 58 reviews
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the last 90 days of new car sales and Aftersales service transactions, where the customer has subsequently elected to complete a customer satisfaction survey online.
You will also see below customer comments, which are unedited and are as submitted as part of the online survey process.
Click here for more information.
Customer Comments
Sales
Click here for sales overview page.
Service
"Had to return for 2nd service, diagnostics machine not working, no air filter in stock"
"The dealership have said that they is no problem with the vehicle when there is."
"Price and work done as per my request"
"cost of standard service is quite expensive"
"Terrible experience. We had pre paid for 5yrs servicing on our X5. Took it to Snows, for 1st service, they claimed we should have used BMW recommended screenwash when refilling. Continue...."
"They were very good."
"They turned around the car extremely quickly, did there upmost to return the car in time for a ferry. extremely professional and courteous."
"They were excellent. The only downside was valet in which they missed the boot carpet."
"They did a good job."
"Very good service as always"
"Very quick and efficient service."
"They are always very good down there. They always give good service."
"Very nice dealership offered us tea and coffee and provided ourselves with a courtesy car."
"They were very good. Sometimes it's difficult to speak with service reception."
"Had to go back again for a routine service to be completed, previously very efficient"
"Always very friendly and professional."
"car should have been made available"
"Very good"
"When I arrived for my service records weren't present and the staff were surprised to see me, had to phone to find out when I was to collect car"
"Snows provide a good service"
"A quick and easy experience"
1 Series 3-Door (2012)
1 Series ED 3-Door (2012)
1 Series M135i (2012)
1 Series 5-Door (2011)
1 Series Convertible
1 Series Coupé
116d ED 5-door (2012)
3 Series Saloon (2012)
3 Series Touring
3 Series Convertible
The BMW 320d ED
3 Series Coupé
ActiveHybrid 3
5 Series Saloon
5 Series Touring
5 Series Gran Turismo
5 Series Saloon ED
ActiveHybrid 5
6 Series Coupé (2011)
6 Series Convertible
6 Series Gran Coupé (2012)
7 Series Saloon
X1 (2012)
X1 sDrive20d ED (2012)
X3
X5
X5 M50d (2012)
X6 (2012)
X6 M50d (2012)
Z4
1 Series M Coupé
M3 Coupé
M3 Convertible
M5 (2011)
M6 Coupé
M6 Convertible
X5 M (2012)
X6 M (2012)
"Dashboard scratched on delivery"
"ian collage as aways very helpful."
"I am more than happy with my experience at Snows with whom I have done business in the past"
"A friendly and helpful experience"