This visit to Snows was fine - although car was cleaned poorly.
Friendly and efficient staff. Everything done as expected including a car wash which I know is not the case everywhere.
Should not have been necessary and turbo whine apparently is something I have to put up with! :-(
In most respects the service I received was excellent but I would have liked a more explicit service report than that which I received
A very professional team who have the customers requirements in the forefront at each and every occasion
Quick service, friendly staff and car came back clean.
I am sure that everything that needed to be done was carried out satisfactorily but I was not impressed with having to wait 15minutes whilst a search for my car keys was undertaken.
Extremely polite and helpful staff
It was done on time and speedily.
100% of work completed.Car handed over in valeted condition.
Great service but would have preferred not to have had the issues with the car, however hopefully all sorted now.
They called me to arrange when my service was due, car was serviced and cleaned to a good standard.
As above plus a very comfortable waiting areaMy new address is 7 Keats Vale, Whitecroft, Newport, Isle of Wight, PO30 3FH.
Had a very good experience
I waited while the MOT was done. Comfy chairs, coffee and magazines...and WiFi.
Apart from the high costs the service was good
I had had an MOT and didn't feel the vehicle needed checking again before removing the check alert.
From the time of sending an enquiry via website i had a call back to arange date and time. Communication very good.
Work carried out quick and efficient.
Job done completely professionally
Treated like a customer should have been. They sent me an invoice and did not telephone me to progress payment when the car was done. The collection, service, delivery and final settling of the invoice was very professional
They were friendly and nothing was to much trouble always a cup of coffee, and what was promised you got.
Nice showroom. Pleasant mannered staff. Open to communication on all fronts. Super efficient. Acted upon my requests without hassle.
Snows Isle of Wight
Newport
