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I have complete confidence when taking my car in for a problem or just general servicing that it always get the appropriate attention, an explanation about work carried out if needed is always forthcoming and no bother.
Excellent service from Craig Spence at Snows BMW Isle of Wight. This is the 2nd new BMW that I have bought from them and if I wasn't happy the first time, I wouldn't have gone back. He goes out of his way to ensure that customers are entirely happy.