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ABOUT US SNOWS ISLE OF WIGHT

About this dealership, what we look like and what we do

Meet the team

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Tom Cheverton

General Manager
  • Years at the dealership 8
  • Department Sales and Aftersales

John Greenwood

Aftersales Manager
  • Years at the dealership 17
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

This visit to Snows was fine - although car was cleaned poorly.

Service

Friendly and efficient staff. Everything done as expected including a car wash which I know is not the case everywhere.

Service

Should not have been necessary and turbo whine apparently is something I have to put up with! :-(

Service

In most respects the service I received was excellent but I would have liked a more explicit service report than that which I received

Service

A very professional team who have the customers requirements in the forefront at each and every occasion

Service

Quick service, friendly staff and car came back clean.

Service

I am sure that everything that needed to be done was carried out satisfactorily but I was not impressed with having to wait 15minutes whilst a search for my car keys was undertaken.

Service

Good job, no problems

Service

Nothing negative to say.

Service

Extremely polite and helpful staff

Service

It was done on time and speedily.

Service

100% of work completed.Car handed over in valeted condition.

Service

Great service but would have preferred not to have had the issues with the car, however hopefully all sorted now.

Service

They called me to arrange when my service was due, car was serviced and cleaned to a good standard.

Service

As above plus a very comfortable waiting areaMy new address is 7 Keats Vale, Whitecroft, Newport, Isle of Wight, PO30 3FH.

Service

Had a very good experience

Service

I waited while the MOT was done. Comfy chairs, coffee and magazines...and WiFi.

Service

Apart from the high costs the service was good

Service

I had had an MOT and didn't feel the vehicle needed checking again before removing the check alert.

Service

From the time of sending an enquiry via website i had a call back to arange date and time. Communication very good.

Service

all O.K.

Service

Work carried out quick and efficient.

Service

Job done completely professionally

Service

Treated like a customer should have been. They sent me an invoice and did not telephone me to progress payment when the car was done. The collection, service, delivery and final settling of the invoice was very professional

Service

They were friendly and nothing was to much trouble always a cup of coffee, and what was promised you got.

Sales

Nice showroom. Pleasant mannered staff. Open to communication on all fronts. Super efficient. Acted upon my requests without hassle.