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ABOUT US SNOWS ISLE OF WIGHT

About this dealership, what we look like and what we do

Meet the team

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Tom Cheverton

General Manager
  • Years at the dealership 8
  • Department Sales and Aftersales

John Greenwood

Aftersales Manager
  • Years at the dealership 17
  • Department Aftersales

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

Service efficient and result good.

Service

Because it's true

Service

Always received prompt service from friendly and knowledgeable staff

Service

Sadly the car was not washed when I collected it. Snows always wash the car irrespective how much I spend, so a little disappointing

Service

Usual good service

Service

As far as investigation of car problem concerned, all was good and timely. More of an issue with loan car arrangements whilst vehicle under warranty was being investigated - really not geared to meeting customer needs to keep mobile.

Service

Easy to book in. Listened to my concerns and carried out service and battery replacement. Car cleaned inside and out. All the while kept in contact. Great service.

Service

Helpful service personnel, vehicle service carried out to my satisfaction.

Service

Snows IoW are not as professional as they used to be!

Service

Good service but lack of understanding of customer pride in their car

Service

x

Service

No complaints or stand out features at Snows IoW but see previous answer.

Service

Everything done perfectly.

Service

The work done was fine, the car was cleaned and the staff were courteous and helpful .

Service

Keep me well informed

Service

MOT done while I waited. Free coffee and wifi

Service

Helpful polite staff. Good mechanics

Service

Car fixed

Service

My vehicle was completed on time, the service team are great to deal with.

Service

The staff, especially Craig who is an exceptional salesman , go out of their way to help and advise us.

Sales

Great friendly dealer. Accurate advice.